Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Bank of Ireland says don't use Firefox (or Safari) for logging in because valid input isn't parsed correctly (true) - use IE instead (it works, too).

  • 3 wotmołwy
  • 1 ma tutón problem
  • 8 napohladow
  • Poslednja wotmołwa wot MalcolmRM

more options

When I log in to my account with Bank of Ireland, using the correct password, memorable number sequence, etc, it returns as invalid and if I repeat it freezes my account. When getting it unfrozen with the Bank's online assistance, they asked "Are you using Firefox or Safari?" I said Firefox. They said. "That's causing us trouble. Try using IE instead." I did - and continue to do so without any problem. What is Mozilla doing to fix this issue?

When I log in to my account with Bank of Ireland, using the correct password, memorable number sequence, etc, it returns as invalid and if I repeat it freezes my account. When getting it unfrozen with the Bank's online assistance, they asked "Are you using Firefox or Safari?" I said Firefox. They said. "That's causing us trouble. Try using IE instead." I did - and continue to do so without any problem. What is Mozilla doing to fix this issue?

Wšě wotmołwy (3)

more options

Hi, I can't find any records of us having this as a known issue. It is possible the Bank of Ireland hasn't reported it to us yet.

Could you file an issue here on the web compatibility site: https://webcompat.com/?open=1

That will get folks to look at it and see if they can work out where the issue is.

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 15.8.20082 Adobe PDF Plug-In For Firefox and Netscape 11.0.12
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.

more options

Standard8 said

Hi, I can't find any records of us having this as a known issue. It is possible the Bank of Ireland hasn't reported it to us yet. Could you file an issue here on the web compatibility site: https://webcompat.com/?open=1 That will get folks to look at it and see if they can work out where the issue is.

I just logged in successfully for the first time in weeks. Many thanks.