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Since upgrading my Mac to Sierra a window with "Scan-from-PC Settings" opens when I turn computer on. AppleCare says it's my Firefox browser.

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TechieHelp
TechieHelp
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Whenever I start my Mac laptop after the desktop is loaded, a window pops up that says "Scan-from-PC Settings". Since it says "scan" I thought it must have something to do with my printer, but my printer & scanner both work perfectly. Sometimes if I click on printer icon in Systems Preferences, another window comes up that says, 'filter' failed. Don't know what this window means either! AppleCare says this is a Firefox browser problem not an Apple problem - that Apple never uses the term "PC". I am attaching a screen shot showing the window that opens when I start my computer. P.S. Attempted to attach the Screen shot but for some reason the uploading just kept on spinning. If I have the opportunity I'll try uploading it again. . . . upload still spinning. Just going to post my question

Whenever I start my Mac laptop after the desktop is loaded, a window pops up that says "Scan-from-PC Settings". Since it says "scan" I thought it must have something to do with my printer, but my printer & scanner both work perfectly. Sometimes if I click on printer icon in Systems Preferences, another window comes up that says, 'filter' failed. Don't know what this window means either! AppleCare says this is a Firefox browser problem not an Apple problem - that Apple never uses the term "PC". I am attaching a screen shot showing the window that opens when I start my computer. P.S. Attempted to attach the Screen shot but for some reason the uploading just kept on spinning. If I have the opportunity I'll try uploading it again. . . . upload still spinning. Just going to post my question

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the-edmeister
the-edmeister
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https://discussions.apple.com/thread/3042851?start=0&tstart=0 See All Replies.

Might be an issue with Scanner auto-start or maybe Malware.