Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Since Firefox 52 (and 53) I can not see any playing videos in YouTube.

  • 7 wotmołwy
  • 79 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot Moses

more options

Since Firefox 52 (and 53) I have a problem at playing the videos in YouTube. That does not succeed anymore. When I go in Firefox to the YouTube website (screenprint A) and next click e.g. on the first video (Lil Kleine), then I now arrive in a screen without videoplayerscreen (screenprint B). I can hear the audio of the video of Lil Kleine, but I see nothing playing. This applies to all YouTube-videos. How can I see the videos playing again?

I have also installed on my computer Internet Explorer 11. With IE YouTube videos work fine, no problems (screenprint C).

Unfortunately uploading screenprints A, B and C to you does not work either, so I hope you understand my story without the images.

Since Firefox 52 (and 53) I have a problem at playing the videos in YouTube. That does not succeed anymore. When I go in Firefox to the YouTube website (screenprint A) and next click e.g. on the first video (Lil Kleine), then I now arrive in a screen without videoplayerscreen (screenprint B). I can hear the audio of the video of Lil Kleine, but I see nothing playing. This applies to all YouTube-videos. How can I see the videos playing again? I have also installed on my computer Internet Explorer 11. With IE YouTube videos work fine, no problems (screenprint C). Unfortunately uploading screenprints A, B and C to you does not work either, so I hope you understand my story without the images.

Wubrane rozrisanje

I have followed your advice. McAfee WebAdvisor was not the problem. It turns out to be the add-on You Tube High Definition. I have disabled it and YouTube works fine. Next I have downloaded and installed the newest version of You Tube High Definition and now the YouTube website keeps working well in Firefox.

Thank you guys for the good advices. All has been solved now. Thanks.

Tutu wotmołwu w konteksće čitać 👍 3

Wšě wotmołwy (7)

more options

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration


Start Firefox in Safe Mode by holding down the <Shift> (Mac=Options) key, and then starting Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options
  • All drivers are up-to-date.
  • Starting in Safe Mode solves the problem indeed and I can see the YouTube videos again.

But what about the next time? And about the add-ons? Do I have to open Firefox every time in Safe Mode with the add-ons switched off? Or can I solve the problem for ever by changing some settings or delete a specific add-on?

more options

Hi   !
When all add-ons are disabled,   you should enable them one by one, till you find the culprit. My advice would be to start with   McAfee WebAdvisor   ......

more options

Wubrane rozrisanje

I have followed your advice. McAfee WebAdvisor was not the problem. It turns out to be the add-on You Tube High Definition. I have disabled it and YouTube works fine. Next I have downloaded and installed the newest version of You Tube High Definition and now the YouTube website keeps working well in Firefox.

Thank you guys for the good advices. All has been solved now. Thanks.

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

more options

The owner solved their own problem with installing the newest version of "You Tube High Definition" and should have marked their own reply as solving. However,

I don't have that, but what worked for me was to use Ctrl+0 which restores normal sizes to the page. That solved my problem, but I don't know how to cause the problem since the Video frame was not visible at all. Also the problem was with every YouTube page not just on one page.

Wot David McRitchie změnjeny

more options

David McRitchie said

The owner solved their own problem with installing the newest version of "You Tube High Definition" and should have marked their own reply as solving.

I've went ahead and switched the solutions.