Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

After upgrading to Firefox Quantum 58.0.2 i lost bookmark library

  • 1 wotmołwa
  • 4 maja tutón problem
  • 4 napohlady
  • Poslednja wotmołwa wot Shadow110

agam
agam
more options

I've had my bookmark library for years and it is extensive. I have been using firefox for years exclusively. I have updated firefox dozens of times over the years and never lost my bookmarks. After upgrading to the latest version of Quantum yesterday my bookmark library disappeared. All of the automatic backups are gone as well. There is no profile with the library and it is not in the Old Firefox Data directory on my desktop. When I use the restore feature, there are no backups to restore.

I have an account and all of my devices are sinked (pc, ipad, and iphone). I did the upgrade on my pc. However, instead of sync adding my bookmark library from the other devices, it worked the other way around, and now all of my devices have had the library wiped clean.

This is bizarre. Please help.

I've had my bookmark library for years and it is extensive. I have been using firefox for years exclusively. I have updated firefox dozens of times over the years and never lost my bookmarks. After upgrading to the latest version of Quantum yesterday my bookmark library disappeared. All of the automatic backups are gone as well. There is no profile with the library and it is not in the Old Firefox Data directory on my desktop. When I use the restore feature, there are no backups to restore. I have an account and all of my devices are sinked (pc, ipad, and iphone). I did the upgrade on my pc. However, instead of sync adding my bookmark library from the other devices, it worked the other way around, and now all of my devices have had the library wiped clean. This is bizarre. Please help.

Wšě wotmołwy (1)

Shadow110
Shadow110
more options

Hi, Sorry to hear you lost your bookmarks. Yes Sync does work that way. If no bookmarks in OldFirefoxData folder then none there. Did you check your Profile folder to see if a new Profile was made as it maybe in there if it did.

Always :

Please let us know if this solved your issue or if need further assistance.