Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Cannot manually create an account on OS X Catalina

  • 2 wotmołwje
  • 1 ma tutón problem
  • 13 napohladow
  • Poslednja wotmołwa wot hanas

hanas
hanas
more options

I just installed TB 68.3.1 on OS X Catalina. I have two email accounts. One email address was recognized and configured automatically without any problem. The other however needs to be configured manually. After I type in all the server info and click Re-test it successfully finds the settings. Then when I click Done, a window appears with the following error message: "Error creating account. Programming bug. Assertion failed, see log." Restarting TB or even the computer didn't help. What can I do? Here is the error log:

2020-01-02 17:13:45 mail.setup ERROR Error creating account. ex=Programming bug. Assertion failed, see log., stack=Exception@chrome://messenger/content/accountcreation/util.js:147:3 NotReached@chrome://messenger/content/accountcreation/util.js:159:13 assert@chrome://messenger/content/accountcreation/util.js:19:11 needed@chrome://messenger/content/accountcreation/emailWizard.js:2076:5 open@chrome://messenger/content/accountcreation/emailWizard.js:2134:23 onCreate@chrome://messenger/content/accountcreation/emailWizard.js:1888:30 oncommand@chrome://messenger/content/accountcreation/emailWizard.xul:1:20 log4moz.js:769

append resource:///modules/gloda/log4moz.js:769 

   log resource:///modules/gloda/log4moz.js:419
   error resource:///modules/gloda/log4moz.js:427
   onCreate chrome://messenger/content/accountcreation/emailWizard.js:1901
   oncommand chrome://messenger/content/accountcreation/emailWizard.xul:1
I just installed TB 68.3.1 on OS X Catalina. I have two email accounts. One email address was recognized and configured automatically without any problem. The other however needs to be configured manually. After I type in all the server info and click Re-test it successfully finds the settings. Then when I click Done, a window appears with the following error message: "Error creating account. Programming bug. Assertion failed, see log." Restarting TB or even the computer didn't help. What can I do? Here is the error log: 2020-01-02 17:13:45 mail.setup ERROR Error creating account. ex=Programming bug. Assertion failed, see log., stack=Exception@chrome://messenger/content/accountcreation/util.js:147:3 NotReached@chrome://messenger/content/accountcreation/util.js:159:13 assert@chrome://messenger/content/accountcreation/util.js:19:11 needed@chrome://messenger/content/accountcreation/emailWizard.js:2076:5 open@chrome://messenger/content/accountcreation/emailWizard.js:2134:23 onCreate@chrome://messenger/content/accountcreation/emailWizard.js:1888:30 oncommand@chrome://messenger/content/accountcreation/emailWizard.xul:1:20 log4moz.js:769 append resource:///modules/gloda/log4moz.js:769 log resource:///modules/gloda/log4moz.js:419 error resource:///modules/gloda/log4moz.js:427 onCreate chrome://messenger/content/accountcreation/emailWizard.js:1901 oncommand chrome://messenger/content/accountcreation/emailWizard.xul:1

Wubrane rozrisanje

I have seen a report of this being fixed in 72b2, so it may appear in the next version in the 68 branch this month. In the meantime, try adding the account offline (File/Offline/Work Offline), and after entering your credentials, click Continue, then Advanced config. to enter the settings manually. After the account is added, go back online.

Tutu wotmołwu w konteksće čitać 👍 1

Wšě wotmołwy (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Wubrane rozrisanje

I have seen a report of this being fixed in 72b2, so it may appear in the next version in the 68 branch this month. In the meantime, try adding the account offline (File/Offline/Work Offline), and after entering your credentials, click Continue, then Advanced config. to enter the settings manually. After the account is added, go back online.

hanas
hanas Prašer
more options

Thanks so much for the info. I ended up installing the 72b2 version and it fixes the issue. Thanks again!