Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

can't delete folders and subfolders that I manually created. keeps coming back.

  • 4 wotmołwy
  • 1 ma tutón problem
  • 6 napohladow
  • Poslednja wotmołwa wot sfhowes

Andrew
Andrew
more options

Thunderbird version: 60.9.0 (64-bit) for linux Use pop-mail not imap. created folders and subfolders keeps coming back after being deleted. 1. deleted folders and sub folders, emptied the trash, compacted the trash, deleted trash and trash.msf 2. deleted foldertree. json after restart all the deleted folders and its contents are back.

Thunderbird version: 60.9.0 (64-bit) for linux Use pop-mail not imap. created folders and subfolders keeps coming back after being deleted. 1. deleted folders and sub folders, emptied the trash, compacted the trash, deleted trash and trash.msf 2. deleted foldertree. json after restart all the deleted folders and its contents are back.

Wšě wotmołwy (4)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Do the folders have names with periods, commas, slashes or other non-standard characters?

Andrew
Andrew Prašer
more options

some have spaces and some have dashes (-) and no other characters besides alphabetic and numbers

Andrew
Andrew Prašer
more options

I have done as instructions in resolution of: https://support.mozilla.org/en-US/questions/1090554. After restart the folders and sub folders do disappear however after the next restart it all comes back.

sfhowes
sfhowes
  • Top 25 Contributor
more options

Delete the folder's mbox file and .msf file from the Mail/<popaccountname> folder in the profile folder, plus any others that have a similar name. Also, delete panacea.dat from the profile folder.