Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Not receiving emails with a @btinternet.com address

  • 1 wotmołwa
  • 1 ma tutón problem
  • 4 napohlady
  • Poslednja wotmołwa wot Wayne Mery

kimbedford99
kimbedford99
more options

Hi - my email address @btinernet.com works fine with sending emails but I have not received any emails into this address through Thunderbird for several days and I have used Thunderbird for years. I can get my emails if I go to BT mail but nothing is coming through Thunderbird.

I've checked all the usual parameters etc in the accounts setting and all look fine and my computer guru spend an hour last night trying to sort out the problem and was baffled.

Any help would be most appreciated

many thanks

Kim

Hi - my email address @btinernet.com works fine with sending emails but I have not received any emails into this address through Thunderbird for several days and I have used Thunderbird for years. I can get my emails if I go to BT mail but nothing is coming through Thunderbird. I've checked all the usual parameters etc in the accounts setting and all look fine and my computer guru spend an hour last night trying to sort out the problem and was baffled. Any help would be most appreciated many thanks Kim

Wšě wotmołwy (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.