Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Tabs do not load

  • 3 wotmołwy
  • 1 ma tutón problem
  • 34 napohladow
  • Poslednja wotmołwa wot FredMcD

Iain
Iain
more options

After opening the browser I can click links and open new tabs perhaps two or three times. Thereafter, a new tab opens with the link in the address bar but nothing happens... refreshing, highlighting the link and pressing enter and even selecting the drop down does nothing. I need to close the browser and start again every time.

I don't know if this is related but the issue only arose after installing Mozilla VPN last month (although there have been a couple of Firefox updates since then too).

The screenshot shows the back/forward/refresh icons greyed out and nothing happening (this, ironically, was me trying to access the Support page).

Any advice?

After opening the browser I can click links and open new tabs perhaps two or three times. Thereafter, a new tab opens with the link in the address bar but nothing happens... refreshing, highlighting the link and pressing enter and even selecting the drop down does nothing. I need to close the browser and start again every time. I don't know if this is related but the issue only arose after installing Mozilla VPN last month (although there have been a couple of Firefox updates since then too). The screenshot shows the back/forward/refresh icons greyed out and nothing happening (this, ironically, was me trying to access the Support page). Any advice?
Připowěsnjene fota wobrazowki

Wubrane rozrisanje

Thanks Fred, it was disconnected but I have just uninstalled it and it Firefox seems to be working again. Seems strange that two products from the same source cause a failure in one.

Do you know if there is a place to report this to Mozilla as a potential bug?

Tutu wotmołwu w konteksće čitać 👍 0

Wšě wotmołwy (3)

FredMcD
FredMcD
more options

Try without using the VPN. Is the problem still there?

Iain
Iain Prašer
more options

Wubrane rozrisanje

Thanks Fred, it was disconnected but I have just uninstalled it and it Firefox seems to be working again. Seems strange that two products from the same source cause a failure in one.

Do you know if there is a place to report this to Mozilla as a potential bug?

FredMcD
FredMcD
more options

I think you need to fill out a bug report. Make sure you include all information they will need to fix the issue.

Read this first: Bug Writing Guidelines{web link}

Then go to: https://bugzilla.mozilla.org/ Be sure to include everything that the people there need to know.


See Bugzilla etiquette before commenting in bug reports. https://bugzilla.mozilla.org/page.cgi?id=etiquette.html


Please be sure to post the link to the bug here.