Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Thunderbird upgrade to ver 91.11.0 lost address book and delted both email accounts

  • 2 wotmołwje
  • 0 ma tutón problem
  • 16 napohladow
  • Poslednja wotmołwa wot w.al.whittle

w.al.whittle
w.al.whittle
more options

How can I roll back from 91.11.0 to the previous version of Thunderbird?

When my wife updated, both email accounts disappeared along with address book data, etc. When I tried to reinstall her gmail account, that seems to have worked but I can't get the system to accept her frontier account.

I either need help troubleshooting or in rolling back and recapturing the profile data that we seem to have lost in the upgrade.

How can I roll back from 91.11.0 to the previous version of Thunderbird? When my wife updated, both email accounts disappeared along with address book data, etc. When I tried to reinstall her gmail account, that seems to have worked but I can't get the system to accept her frontier account. I either need help troubleshooting or in rolling back and recapturing the profile data that we seem to have lost in the upgrade.

Wšě wotmołwy (2)

david
david
  • Top 10 Contributor
more options

There is no guarantee, but there is a rollback feature. Click windows key and 'r' key and then, in the window that opens, enter thunderbird.exe -p --allow-downgrade and a rollback will be attempted. DO backup your profile prior to doing this.

w.al.whittle
w.al.whittle Prašer
more options

Thanks for the tip. Regrettably, it didn't work on this Win 11 computer.

I wound up uninstalling and reinstalling the latest version and then restoring the profiles.

Wot w.al.whittle změnjeny