Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

2FA setup - backup code not accepted

  • 2 wotmołwje
  • 0 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot marcelou

marcelou
marcelou
more options

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted. But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere. Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?
Připowěsnjene fota wobrazowki

Wot marcelou změnjeny

Wubrane rozrisanje

You only need one 10-byte code of the many recovery codes you have saved.

Tutu wotmołwu w konteksće čitać 👍 0

Wšě wotmołwy (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Wubrane rozrisanje

You only need one 10-byte code of the many recovery codes you have saved.

marcelou
marcelou Prašer
more options

Ohhh yes! Thank you very much :)