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WHEN RECEIVING A NEW EMAIL, I GET A MESSAGE: "ONLY THE HEADERS FOR THIS MESSAGE WERE DOWNLOADED FROM THE MAIL SERVER", THEN I HAVE TO DOWNLOAD THE REST OF THE MESSAGE. HOW CAN I CORRECT THIS?

WHEN RECEIVING A NEW EMAIL, I GET A MESSAGE: "ONLY THE HEADERS FOR THIS MESSAGE WERE DOWNLOADED FROM THE MAIL SERVER", THEN I HAVE TO DOWNLOAD THE REST OF THE MESSAGE. HOW CAN I CORRECT THIS?

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Is this a POP account? If so, check your server settings to see if you ticked the 'download headers only' option.