Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

failure to download folders

  • 5 wotmołwy
  • 0 ma tutón problem
  • 1 napohlad
  • Poslednja wotmołwa wot david

mherson
mherson
more options

I added a new email account to my existing Thunderbird running other email accounts and it only loaded the Inbox from the newly added account and none of the other folders and sub-folders. What did I do wrong or not do? Grateful for any help please. Full disclosure - I had had the newly added account on this Thunderbird before but it had a load of ghost folders and was missing many others, so I removed the account (under Account settings) and then re-Added it.

I added a new email account to my existing Thunderbird running other email accounts and it only loaded the Inbox from the newly added account and none of the other folders and sub-folders. What did I do wrong or not do? Grateful for any help please. Full disclosure - I had had the newly added account on this Thunderbird before but it had a load of ghost folders and was missing many others, so I removed the account (under Account settings) and then re-Added it.

Wšě wotmołwy (5)

david
david
  • Top 10 Contributor
more options

If the account is POP, those folders will not appear.

mherson
mherson Prašer
more options

It's IMAP, that's why the Inbox appeared, I guess

david
david
  • Top 10 Contributor
more options

Ok, if IMAP, my suggestion is to highlight the account, rightclick, select 'subscribe' and see if the desired folders appear.

mherson
mherson Prašer
more options

Thanks, David, but that too failed. When I selected Subscribe there was a box called Folder List but it was empty. I also tried Refresh on that same screen but nothing happened there either. BUT ... ... thanks to you showing me more of my way around, I found an Update and Restart Thunderbird button on the Settings tab, and hey presto! I'm all good, and very relieved. Thanks for your willingness to help, much appreciated! Best / Maurice

david
david
  • Top 10 Contributor
more options

I'm pleased that all is well. If you're happy, please mark this thread solved and pour a glass of wine (or two...) to celebrate. :)