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Our Community is here to help

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If the community is "here to help" then why make it so difficult to ask for help?

At this point, I've been fighting this website for, oh, about 10 minutes. And I still am not at the point where I can ask a simple question on the message board.

I mean, really, why does Mozilla seem to want to distance itself for the users who have donate to it?

If the community is "here to help" then why make it so difficult to ask for help? At this point, I've been fighting this website for, oh, about 10 minutes. And I still am not at the point where I can ask a simple question on the message board. I mean, really, why does Mozilla seem to want to distance itself for the users who have donate to it?

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