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Incident disconnected my main profile from its folders/email database

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Aurelien Roy
Aurelien Roy
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Hello,

My setup is an old win7

2 days ago I got a power outage. When I turned my PC back on, thunderbird updated itself to 115.16.3 (32 bits) I am not sure which version it previously was.

Anyway, I have 4 profiles, the 3 profiles I was not connected on when the PC crashed are fine, totally unaffected. That should be a hint. My main profile was connected at the time, in fact I was writing an email when the crash occured. When back on I executed thunderbird I chose my main profil. I was immediately prompted with a 'welcome to thunderbird' asking me to input my credencials. I immediately closed TB scanned my disk for issues, checked my profiles folder which appeared to be fine. I indeed have a folder named hnych9cb.default in my %APPDATA%\Roaming\Thunderbird\Profiles which is was 2.2Go.

Then I had the (bad?) idea to input my credencials as asked thinking it might help TB to connect to the folders/emails inside my profile folder. I did but instead it downloaded and displayed the folders/emails as they are on my email server and now my hnych9cb.default is 3.7Go ....

This is a mess

Is there any way or hint to save the day ?

Hello, My setup is an old win7 2 days ago I got a power outage. When I turned my PC back on, thunderbird updated itself to 115.16.3 (32 bits) I am not sure which version it previously was. Anyway, I have 4 profiles, the 3 profiles I was not connected on when the PC crashed are fine, totally unaffected. That should be a hint. My main profile was connected at the time, in fact I was writing an email when the crash occured. When back on I executed thunderbird I chose my main profil. I was immediately prompted with a 'welcome to thunderbird' asking me to input my credencials. I immediately closed TB scanned my disk for issues, checked my profiles folder which appeared to be fine. I indeed have a folder named hnych9cb.default in my %APPDATA%\Roaming\Thunderbird\Profiles which is was 2.2Go. Then I had the (bad?) idea to input my credencials as asked thinking it might help TB to connect to the folders/emails inside my profile folder. I did but instead it downloaded and displayed the folders/emails as they are on my email server and now my hnych9cb.default is 3.7Go .... This is a mess Is there any way or hint to save the day ?

Wšě wotmołwy (1)

Aurelien Roy
Aurelien Roy Prašer
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solved I used an old (4years old) jprefs.js to replace the new one in my profile folder, It corrected everything.

Thanks to the french troubleshooting forum mozfr.org who helped me solve this.

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