Thunderbird mail page is completely blank, except in Troubleshooting mode
I have used Thunderbird for decades with no problem. On a new Windows 11 machine, though, I am having a problem. I am running 128.4.2esr (64-bit) and just reinstalled it, but keeping the profile folder.
When I start Thunderbird, it should open to mail, specifically a unified inbox and various other mailboxes below. Instead, usually, it is blank. Other reopened tabs correctly display their title and content. See screenshot.
Thunderbird works correctly if I start it in troubleshooting mode, but at this point my few add-ons are disabled. (Quicktext, Compact Headers, dark theme.) See screenshot, lightly redacted.
With Thunderbird running, in its bad mode, selecting "mail" brings up the same blank page. Also, "calendar" shows a correct list of my calendars but will not display their content. However, "address book" works, showing my address book correctly.
If I am lucky or patient -- waiting for the mail tab to potentially come to life -- Thunderbird occasionally works and, if it does, stays fine for days, as long as I don't close it. What could be going on and what should I try doing?
Thanks for any and all help.
Wšě wotmołwy (3)
gbsorkin said
Thunderbird works correctly if I start it in troubleshooting mode, but at this point my few add-ons are disabled. (Quicktext, Compact Headers, dark theme.) See screenshot, lightly redacted.
See whether this SUMO article can help you https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird#thunderbird:win10:tb128
Thank you. I had already disabled my few add-ons, gone back to the default theme, and disabled hardware acceleration; the problem persisted. I don't know how to explore, one by one, the other things Troubleshooting disables: the window and sidebar sizes and positions, the userChrome and userContent customizations (whatever that means), and the JavaScript JIT compiler. Certainly Troubleshooting changes my display of mail folders -- no more unified inbox.
gbsorkin said
Certainly Troubleshooting changes my display of mail folders -- no more unified inbox.
Yes, troubleshooting "resets toolbars and controls". For the time being you can make this change permanent by checking "Reset toolbars and controls" in the Troubleshoot Mode dialogue box. I can't say what exactly goes wrong in your display in "normal" mode, it's up to you to find out. Yes, your "Unified Folders" will be replaced by "All Folders" but that's no disaster. You can go back to your old settings any time but first we must find the culprit. If you change to "All Folders" and restart TB do you still see an empty window?
Dyrbiće so pola swojeho konta přizjewić, zo byšće na přinoški wotmołwił. Prošu stajće nowe prašenje, jeli hišće wužiwarske konto nimaće.