I have attached two images. The first is the folder on Drive C: which has what I now know as my correct Profile, which begins nn70px.... Also shown is another Profile, which I believe to be redundant.

The second image shows the contents of D: of Thunderbird Profiles, incorrectly, which is actually the live Mail folder.

So here is the correct Profile on C: where we need to determine its destination. And the correct Mail folder on D:.

The first image has the up to date abook, and what seems to be an odd Mail folder which is not up to date. There are two other Thunderbird folders on D: which seem to be not live and with little comparison with what is on C:. I suspect there might be redundant experiments by me to get mail to save on D: and for abook as well.

From what you can see here please advise further. I can snap more images if necessary.

Alan

The first image has the up to date abook, ...

Correct, because the address book is part of the profile.

... and what seems to be an odd Mail folder which is not up to date.

It isn't an odd folder. The 'Mail' folder inside the profile is the default mail storage location for POP accounts. It's contents is not up to date anymore, because you deliberately moved the storage location for your mail accounts outside of the profile to the D: drive.

Can you post a screenshot with the contents of the 'Mail' folder on the C: drive visible?

There are two other Thunderbird folders on D: which seem to be not live and with little comparison with what is on C:. I suspect there might be redundant experiments by me to get mail to save on D: and for abook as well.

That's quite possible. You may create a backup of those two folders just in case, and then delete them on the D: drive.

Mail folder on C:

This is an image of the contents of one of those folders, empty.

Mail folder on C:

You can delete all of those pop.* folders. As said before, create a backup and close Thunderbird before deleting.

Do you mean delete the folder Mail, and thereby all the pop folders are removed?

Do you mean delete the folder Mail, ...

No, only the pop.* folders inside 'Mail'.

All pop folders removed. Thunderbird re-started fine. What next?

You have asked me to delete those two folders from D:, Thunderbird Mail and Thunderbird, which I haven't done yet. I mentioned that the third folder, Thunderbird Profiles, actually contains up to date mail! Should I rename that folder?

You have asked me to delete those two folders from D:, Thunderbird Mail and Thunderbird, which I haven't done yet.

Yes, back them up, and delete them.

I mentioned that the third folder, Thunderbird Profiles, actually contains up to date mail! Should I rename that folder?

While the folder name is somewhat misleading (it's not your profile), this is your mail storage folder. So don't touch it.

I have attached two images. The first is the folder on Drive C: which has what I now know as my correct Profile, which begins nn70px.... Also shown is another Profile, which I believe to be redundant.

At last, you can delete the orphan profile beginning with fcw0k0...esr-1 after backing it up. At the top right of the Thunderbird window, click the menu button ≡, then select Help > Troubleshooting Information. Locate the line 'Profiles', and click the link 'about:profiles'. This will open a new tab listing all profiles known to Thunderbird. Do you see the fcw0k0...esr-1 profile in the list? If so, click the remove button. If not, just remove the fcw0k0...esr-1 folder in the file system.

I have deleted Thunderbird Mail, but am unable to delete Thunderbird. It is in use by another program! But I am unable to determine that program. I do note one folder here has been changed, by me I presume, renamed to be deleted. I have attached two images here.

Will do shortly, but this does not explain my very last issue here. Do you think that profile is related to fcw..? And that is why I am unable to delete the Thunderbird folder? Or had you posted your last message before receiving mine?

I vaguely remember you mentioned moving also the application to the D: drive. Probably this the program folder, and you can't delete it, because Thunderbird is still running. I don't think it is a good idea to arbitrarily move applications to another drive, you won't gain anything from this. And even you don't seem to remember it, so it just causes confusion. I'd therefore move the application back to the C: drive where it belongs.

So first close Thunderbird. Then remove the application via Windows uninstall. Download the latest Thunderbird ESR from https://www.thunderbird.net/ and run the installer. Stick to the defaults. Once installed start Thunderbird and verify everything is still there.

Ooh. I wasn't expecting that! I am seriously running out of space on Drive C:. I have gained some space by moving messages and would be reluctant to put everything back on C:, which is what I presume you are suggesting. Is there not a work around for this? Could we not make changes to this profile? Make this work as a profile.

I have gained some space by moving messages and would be reluctant to put everything back on C:,

No, we're just talking about the application, that's about 264 MB of disk space. The messages will remain on drive C:

Anyway, if you don't want relocate the application to C: you'll have to make sure the program folder D:\Thunderbird has not been damaged by the deletion attempt. Does Thunderbird still start, or are there any errors?

In the latter case download the Thunderbird ESR installer from the link posted above (note: the link has been updated) and install Thunderbird over the existing program installation at D:\Thunderbird. Make sure to select the custom installation option and use D:\Thunderbird as target folder.

I did respond to your email, but it seems not to be here. Sorry.

Thunderbird seems unaffected by what I have done, and obviously the principal problem has not been resolved.

"No, we're just talking about the application, that's about 264 MB of disk space. The messages will remain on drive C:"

The messages remain on D:, and I want them to continue to remain on D:.

"Anyway, if you don't want relocate the application to C: you'll have to make sure the program folder D:\Thunderbird has not been damaged by the deletion attempt. Does Thunderbird still start, or are there any errors?

In the latter case download the Thunderbird ESR installer from the link posted above (note: the link has been updated) and install Thunderbird over the existing program installation at D:\Thunderbird. Make sure to select the custom installation option and use D:\Thunderbird as target folder."

I do have TBird, at 264 MB on C:, and don't think I have it on D:. Unless those folders I have shown you prove otherwise. I do not have anything on D: which looks like the TBird folder on C:. BTW I don't remember a link for the TBird ESR installer?

I think you are suggesting that I do a fresh install with a custom installation on to D:\Thunderbird? Once that is done, I need to import existing data, messages, Profiles and abook. When I backed up those folders earlier I simply copied and pasted to my Desktop, and already had copied abook there as well. I think I need advice here on this point.

I did respond to your email, but it seems not to be here.

This is a web forum, not a mailing list. You cannot respond via email.

I do have TBird, at 264 MB on C:, and don't think I have it on D:. Unless those folders I have shown you prove otherwise.

From the screenshot you posted there is definitely a Thunderbird program folder at D:\Thunderbird. However, you apparently messed with that installation, and put a folder 'Thunderbird Profiles' in there. Profiles do not belong in the program folder. Please post a screenshot showing the contents of D:\Thunderbird\Thunderbird Profiles.

Also, in an earlier post you stated:

In Settings I can set in Message Storage and the Local Directory.

What is the current 'Local Directory' setting for each of your accounts?

I don't remember a link for the TBird ESR installer?

It's in your support topic. When I can see it, I'm certain you can see it too.

I think you are suggesting that I do a fresh install with a custom installation on to D:\Thunderbird?

If you do already have Thunderbird installed on the C: drive, then there is no need to re-install it on D:\Thunderbird. However, I still believe you have Thunderbird installed twice, on the C: and the D: drive. So you'll have to find out which one you're actually running. You want the one on the C: drive. You may also check your Windows installed apps whether Thunderbird shows up twice there.

"I did respond to your email, but it seems not to be here. This is a web forum, not a mailing list. You cannot respond via email."

Sorry. Yes, I thought I had replied through the forum.

"From the screenshot you posted there is definitely a Thunderbird program folder at D:\Thunderbird. However, you apparently messed with that installation, and put a folder 'Thunderbird Profiles' in there. Profiles do not belong in the program folder. Please post a screenshot showing the contents of D:\Thunderbird\Thunderbird Profiles."

You are correct. the link on my Desktop does go to D:\TBird. I had thought I was connecting through the App on C:. D:\Thunderbird\Thunderbird Profiles\Local Folders seems to be an empty folder. Image added.

"Also, in an earlier post you stated: In Settings I can set in Message Storage and the Local Directory. What is the current 'Local Directory' setting for each of your accounts?"

D:\Thunderbird Profiles\Thunderbird Mail Alan Macleay

I think I added this folder as part of moving as much as I could to D:. This is live and is being updated.

"I don't remember a link for the TBird ESR installer? It's in your support topic. When I can see it, I'm certain you can see it too."

Found it, sorry. Will look at it when I have finished this.

I think you are suggesting that I do a fresh install with a custom installation on to D:\Thunderbird?

"If you do already have Thunderbird installed on the C: drive, then there is no need to re-install it on D:\Thunderbird. However, I still believe you have Thunderbird installed twice, on the C: and the D: drive. So you'll have to find out which one you're actually running. You want the one on the C: drive. You may also check your Windows installed apps whether Thunderbird shows up twice there. "

I have TBird on C:, second image, with a lot of profiles, which does not seem to be active, and does not include the rep... Profile I found yesterday marked tobedeleted. This from a Local folder and not Roaming. I guess this could be deleted? I also have a Thunderbird folder on C:User...\Roaming which has those two Profiles I had mentioned earlier, where I sent you an image of them.

Hope this helps.

Regards,

Alan

I checked using Control Panel and I do indeed have two Thunderbirds installed, image attached. I will try to find details of each.