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When I use full screen, the top menu is supposed to disappear but does not, why?

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Firefox ver. 3.6.8: A friend was using my computer on the web on Firefox. It was already set in "full screen" mode [F11]. She did something, doesn't know what, but now when I go into full screen mode [F11] the top menu does NOT disappear as it should. You know, you hit F11 and when it goes into full screen mode, the last thing that happens is the top menu "disappears" and NOW it doesn't. Iv'e checked configurations and can't figure out what went wrong or is wrong.

Can anyone help, PLEASE!!!

Ellen

Firefox ver. 3.6.8: A friend was using my computer on the web on Firefox. It was already set in "full screen" mode [F11]. She did something, doesn't know what, but now when I go into full screen mode [F11] the top menu does NOT disappear as it should. You know, you hit F11 and when it goes into full screen mode, the last thing that happens is the top menu "disappears" and NOW it doesn't. Iv'e checked configurations and can't figure out what went wrong or is wrong. Can anyone help, PLEASE!!! Ellen

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See http://kb.mozillazine.org/browser.fullscreen.autohide

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.