Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

I can't upgrade to 3.6.12 or uninstall 3.6.8 without getting a box that says I need to reboot to finish a previous upgrade now

  • 2 wotmołwje
  • 13 ma tutón problem
  • 10 napohladow
  • Poslednja wotmołwa wot campsales

jdwat
jdwat
more options

When I open FF there is a box that that ask if I want to set FF as my default. I click yes and then a box opens that says I need to reboot to finish a previous upgrade. I click reboot now and after it reboots I open FF and it repeats. I downloaded .12 and after the 2nd box in the install it says I need to reboot and if I try to uninstall .8 it says I need to reboot. If I say no it goes back to the uninstall and repeats if I reboot it all occurs again and again and again. Can't uninstall can't upgrade.

When I open FF there is a box that that ask if I want to set FF as my default. I click yes and then a box opens that says I need to reboot to finish a previous upgrade. I click reboot now and after it reboots I open FF and it repeats. I downloaded .12 and after the 2nd box in the install it says I need to reboot and if I try to uninstall .8 it says I need to reboot. If I say no it goes back to the uninstall and repeats if I reboot it all occurs again and again and again. Can't uninstall can't upgrade.

Wšě wotmołwy (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If a reboot is needed then that usually means that some (security) software is blocking files or you need elevated (UAC or Administrator) permissions.
Run the Firefox program once as Administrator (right-click: Run as Administrator).

If that doesn't help then do a clean (re)install.

  • Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data when uninstalling.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You do not need to create a new profile, that is not necessary for this issue.

campsales
campsales
more options

I get the "SETUP your computer must be rebooted to complete a previous upgrade of firefox. do you want to reboot now?" every time I try to open firefox. I have new icon so it appears the upgrade worked. I need access to firefox!