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When I open my Yahoo mail account, it comes up with lines between every entry. When I try to send a new message, the dialogue box is incomplete. The tool bar above the message box is empty so I cannot change the font or font size, etc.

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Tara868
Tara868
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This problem does not occur when I open my Yahoo mail account in Internet Explorer. Because of it, I cannot use Firefox to access my Yahoo mail.

This problem does not occur when I open my Yahoo mail account in Internet Explorer. Because of it, I cannot use Firefox to access my Yahoo mail.

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cor-el
cor-el
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See:

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: