Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Unable to upgrade to Firefox 6

  • 1 wotmołwa
  • 13 ma tutón problem
  • 7 napohladow
  • Poslednja wotmołwa wot east2west

more options

I am unable to upgrade to Firefox 6. After clicking "Apply Update" from the Help->"About Firefox" window, the new update is downloaded and I'm asked to restart the browser. When I restart the browser it says "The update could not be installed. Please make sure that no other instances of Firefox is running and retry". I have verified from the Task Manager that no other version of FF is running. Even restarting my Windows OS did not help. Facing exactly similar problem while trying to update to Thunderbird 6.

I am unable to upgrade to Firefox 6. After clicking "Apply Update" from the Help->"About Firefox" window, the new update is downloaded and I'm asked to restart the browser. When I restart the browser it says "The update could not be installed. Please make sure that no other instances of Firefox is running and retry". I have verified from the Task Manager that no other version of FF is running. Even restarting my Windows OS did not help. Facing exactly similar problem while trying to update to Thunderbird 6.

Wšě wotmołwy (1)

more options

I have found a workaround for this problem:

Downloaded FF6 directly from mozilla.org and installed it at the same location where FF5 was previously installed on my computer. Aforementioned error message did not crop up this way.

However that still does not answer why I was getting the error while trying to upgrade in the usual way.