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Web site still says that Firefox doesn't accept cookies

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claes.vestermark
claes.vestermark
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Hi, The web page mail.hitmessaging.net/ suddenly says that Firefox doesn't accept cookies so I followed all your instructions on this page

http://support.mozilla.com/en-US/kb/Websites%20say%20cookies%20are%20blocked

and restarted the browser and then the computer but the problem remains. I clicked OK after having changed the settings in "Tools"-"Privacy" exactly as you recommend (I have double-checked) but when I open that menu again the changed settings haven't been saved. The setting is still "Remember history" instead of "Use customer settings for history" no matter how many times I try to change the setting. I'm using the Swedish version of Firefox 6 and I didn't have this problem with any home page before upgrading to Firefox 6.

Best regards, Claes Vestermark Stockholm, Sweden

Hi, The web page mail.hitmessaging.net/ suddenly says that Firefox doesn't accept cookies so I followed all your instructions on this page http://support.mozilla.com/en-US/kb/Websites%20say%20cookies%20are%20blocked and restarted the browser and then the computer but the problem remains. I clicked OK after having changed the settings in "Tools"-"Privacy" exactly as you recommend (I have double-checked) but when I open that menu again the changed settings haven't been saved. The setting is still "Remember history" instead of "Use customer settings for history" no matter how many times I try to change the setting. I'm using the Swedish version of Firefox 6 and I didn't have this problem with any home page before upgrading to Firefox 6. Best regards, Claes Vestermark Stockholm, Sweden

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shusseina
shusseina
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Please see the support article How to fix preferences that won't save. The article provides several possible remedies.

Let us know how you get on.