Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

I'm being prompted to download a new version of Firefox but I can't seem to do it when I follow promts.

  • 1 wotmołwa
  • 2 matej tutón problem
  • 20 napohladow
  • Poslednja wotmołwa wot Tim

lgrossm2
lgrossm2
more options

Yesterday my Firefox icon disappeared from my menu bar. I went into my applications and opened it. Every time I use it to reach gmail, I get a message that I'm using an out of date version and to download a new one. I download it. An installation disk appears. A "move to applications" message appears. I move the icon to applications. I can get my e-mail, but all the bookmark icons are blank now. And each time I open gmail I get prompted again to download 8.1. something.

Yesterday my Firefox icon disappeared from my menu bar. I went into my applications and opened it. Every time I use it to reach gmail, I get a message that I'm using an out of date version and to download a new one. I download it. An installation disk appears. A "move to applications" message appears. I move the icon to applications. I can get my e-mail, but all the bookmark icons are blank now. And each time I open gmail I get prompted again to download 8.1. something.

Wšě wotmołwy (1)

Tim
Tim
more options

According to your useragent string you are running version 3.0.10. Either you are running a VERY old version or your useragent is wrong.

Let's start by assuming the later. To fix do the following:

  • Type about:config in the URL bar and hit Enter
  • If you see the warning, you can confirm that you want to access that page.
  • Filter = general.useragent.
  • Right-click the preferences that are bold, one line at a time, and select Reset.
  • Then restart Firefox