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After downloading the latest version, I am told to re-boot the computer but no matter how often I re-boot, Firefox does not load.

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veronicaschwarz
veronicaschwarz
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I cannot download the latest version and the previous version has disappeared. I have tried over a period of weeks but I just get the same message. I must re-boot the computer to start a previous version of Firefox. Rebooting changes nothing. Please help.

I cannot download the latest version and the previous version has disappeared. I have tried over a period of weeks but I just get the same message. I must re-boot the computer to start a previous version of Firefox. Rebooting changes nothing. Please help.

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Hasan
Hasan
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-> The program must close to allow a previous installation attempt to complete

Check and tell if its working.