We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Avatar for Username

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Tuta nitka je so archiwowała. Prošu stajće nowe prašenje, jeli pomoc trjebaće.

Having increasing problems with specific websites.

  • 2 wotmołwje
  • 3 maja tutón problem
  • 7 napohladow
  • Poslednja wotmołwa wot cor-el

Rich2506
Rich2506
more options

In Yahoo Mail, the site constantly, frantically refreshes so that I can't even read a message before I'm kicked back to the main message menu. In Gmail, I can read the main message menu, but can't open up a received message, nor can I compose any. In various blogs, some advertisements cover over some of the text (I can add a picture if you'd like) and although advertisements like that usually come with a "X" at one of the top corners, there's no clear way to disable the ad so that I can read the part that's covered over. These problems all occur in Firefox with Ubuntu Linux 13.04. No such problems occur in Windows, no such problems occur with Chromium.

In Yahoo Mail, the site constantly, frantically refreshes so that I can't even read a message before I'm kicked back to the main message menu. In Gmail, I can read the main message menu, but can't open up a received message, nor can I compose any. In various blogs, some advertisements cover over some of the text (I can add a picture if you'd like) and although advertisements like that usually come with a "X" at one of the top corners, there's no clear way to disable the ad so that I can read the part that's covered over. These problems all occur in Firefox with Ubuntu Linux 13.04. No such problems occur in Windows, no such problems occur with Chromium.

Wšě wotmołwy (2)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have made changes to Advanced font settings like increasing the minimum font size then try the default setting "none" in case the current setting is causing problems.

  • Edit > Preferences > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow pages to choose their own fonts.

  • Edit > Preferences > Content : Fonts & Colors > Advanced: [X] "Allow pages to choose their own fonts, instead of my selections above"

It is better not to increase the minimum font size, but to use an extension to set the default page zoom to prevent issues with text not being displayed properly.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.