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I had to boot my iMAC and now the FF 'cookies' folder is always always empty. How can I undo this? TNX

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  • 1 ma tutón problem
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Kevin02648
Kevin02648
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My iMAC had the 'twirling circle' and I had to restart my Mac.

After that, when I went to FireFox, (Preference -> show cookies), the show cookies (with the delete cookies option) comes up - but had no cookies listed. I KNOW hotmail won't work with out them and yet even in hotmail the cookies 'page' is blank. I did another 'restart' but the cookies 'page' stays blank.

My concern is malware or virus.

Thanks for your help.

My iMAC had the 'twirling circle' and I had to restart my Mac. After that, when I went to FireFox, (Preference -> show cookies), the show cookies (with the delete cookies option) comes up - but had no cookies listed. I KNOW hotmail won't work with out them and yet even in hotmail the cookies 'page' is blank. I did another 'restart' but the cookies 'page' stays blank. My concern is malware or virus. Thanks for your help.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Is it possible that you are starting up in private browsing mode? Firefox will create a separate cookie jar for a private window, and store and send those cookies to the server just for the duration of the private session. For some reason these cookies are invisible in the Cookies dialog.

However, if history is working normally, then that wouldn't be the explanation.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

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