Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

My custom folders have all disappeared. How can I find and resotre them?

  • 4 wotmołwy
  • 13 ma tutón problem
  • 3 napohlady
  • Poslednja wotmołwa wot Stangage

more options

Probably some forced upgrade from microsoft has caused all of my custom folders to disappear. Still have my Inbox Mail folders and Drafts, Sent, Junk, Outbox, and Trash visible but the many others folders with thousands of e-mails aren't to be found. HELP!!

Probably some forced upgrade from microsoft has caused all of my custom folders to disappear. Still have my Inbox Mail folders and Drafts, Sent, Junk, Outbox, and Trash visible but the many others folders with thousands of e-mails aren't to be found. HELP!!

Wšě wotmołwy (4)

more options

AppMenu button - Help - Troubleshooting Information - Profile Directory - Open Directory

This will open your Thunderbird profile directory in your file manager. Look for files without a file extension matching the name of your missing folders.

What is the size of those files?

more options

I had looked at the Troubleshooting Info before but couldn't quite figure out how it would help. With the help of Google I have now figured out how to kind of "see" the contents of the folderTree.json file. This file shows at lest some of the missing folder names but I have no idea to restore visibility of these folders. The Upload images wouldn't accept the .json file but I have attached a SNIP of part of the file as displayed by "notepad". The entry "mailbox://nobody@Local%20Folders/Eudora%20Mail/Stans%20Mail/Funy-inspirational%20collections" is clearly one of the missing folder names. So I know that some and probably all of the folder tree exists in memory somewhere and I also have daily B/U of the entire Hard Drive. The question is how to get them back where I can use them?

more options

Troubleshooting Information will help you to locate your profile folder.

I don't think trying to decipher folderTree.json will get you any further.

more options

Here's where I run off the road in terms of trying to solve the problem. If I go to the supposed profiles folder C:\Users\Stan\AppData\Roaming\Thunderbird\Profiles\zzwzwkub.default the file directoryTree.json contains only the line: ["moz-abmdbdirectory://abook.mab","moz-abmdbdirectory://impab.mab", whereas the directoryTree.json file in the Troubleshooting info seems to have the info on the missing folders. Can I just copy the info from the "Troubleshooting" version of the directory tree and paste in into the location above or is there a more comprehensive approach to getting the missing folders back into the profile? Will getting the folders back actually also drag the data back? What file would the actual data that is in the directory tree be stored in?