Funkcionalnosć tutoho sydła so přez wothladowanske dźěła wobmjezuje, kotrež maja waše dožiwjenje polěpšić. Jeli nastawk waš problem njerozrisuje a chceće prašenje stajić, wobroćće so na naše zhromodźenstwo pomocy, kotrež na to čaka, wam na @FirefoxSupport na Twitter a /r/firefox na Reddit pomhać.

Pomoc přepytać

Hladajće so wobšudstwa pomocy. Njenamołwimy was ženje, telefonowe čisło zawołać, SMS pósłać abo wosobinske informacije přeradźić. Prošu zdźělće podhladnu aktiwitu z pomocu nastajenja „Znjewužiwanje zdźělić“.

Dalše informacije

Crash problem

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  • Poslednja wotmołwa wot Daniel Phillips

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Hello, I keep trying to open my browser and all I get are the Mozilla Crash Reporter. I can't get online to download or update a new version or browser so my work computer is now useless. Please advise as soon as possible. Danielle Mercado xxx-xxx-xxxx

Hello, I keep trying to open my browser and all I get are the Mozilla Crash Reporter. I can't get online to download or update a new version or browser so my work computer is now useless. Please advise as soon as possible. Danielle Mercado xxx-xxx-xxxx

Wot mluna změnjeny

Wšě wotmołwy (1)

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Please report your crashes, this will make a lot easier to troubleshoot your problems. To do so:

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.