Az oldal korlátolt funkcionalitással fog rendelkezni, amíg elvégezzük a felhasználói élményt javító karbantartást. Ha egy leírás nem oldja meg a problémáját, és kérdést tenne fel, akkor a támogatási közösségünk a @FirefoxSupport Twitter oldalon tud segíteni, vagy az /r/firefox oldalon a Redditen.

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

My emails won't send but my acccount settings are correct

  • 2 válasz
  • 4 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: rick.prenzl

Rob.W
Rob.W
more options

Emails not sending and receiving the error message but my account settings are correct.

"Sending of message failed. The message could not be sent because connecting to SMTP server mail.krowl.co.uk failed. The server may be unavailable or is refusing SMTP connections. Please verify that your SMTP server settings are correct and try again, or contact the server administrator.

I need some advice asap please or i'll have to bomb mozilla and use another email provider.

Thank you in advance.

Rob

Emails not sending and receiving the error message but my account settings are correct. "Sending of message failed. The message could not be sent because connecting to SMTP server mail.krowl.co.uk failed. The server may be unavailable or is refusing SMTP connections. Please verify that your SMTP server settings are correct and try again, or contact the server administrator. I need some advice asap please or i'll have to bomb mozilla and use another email provider. Thank you in advance. Rob

Összes válasz (2)

user01229325
user01229325
more options

Thunderbird is not a provider. It is email client software. If your provider is refusing connections from Thunderbird it will more than likely do the same with any other client you choose to use.

Check your firewall and make sure Thunderbird is set to allow. You could post your settings to have them checked. You do this from the Help menu by selecting Troubleshooting Info. Then Copy to Clipboard. Come back here and paste that into a reply window.

rick.prenzl
rick.prenzl
more options

I have had the same problem for days, if not weeks.. Yesterday emails sent and received fine. Today, the problem's back. This is the basic pattern. Most of the time it doesn't work but occasionally it does, albeit for short periods of time.

Nothing works that has been suggested. My provider says that all works fine their end. My partner's email works fine on his iPad, his iPhone and my iPhone. I've tried different ISPs (as suggested), disabled plug-ins. I use a Mac and don't have anti-virus or have a firewall turned on.

No help from Mozilla, Apple or my provider has helped but will post it here if anything ever does solve the solution..