profile is missing on install
When I tried to use firfox, received error that profile was missing or unavailable, -- I uninstalled and downloaded again and attempted to reinstall, still received same error
Tried to create a new profile using profile manager, when I start the process, same error again
What else to do ???
Összes válasz (2)
Hello afzski, any luck if you rename the profiles.ini file to profiles.iniOLD, to force firefox to create a new profile ?
The profiles.ini file is inside the "Firefox" folder in the profile folder path.
thank you
Módosította: ideato,
You need to locate the profiles.ini file and delete this file or use the Profile Manager to create a new profile.
See:
- https://support.mozilla.org/kb/how-run-firefox-when-profile-missing-inaccessible
- http://kb.mozillazine.org/Recovering_a_missing_profile
This issue is caused by a problem with the profiles.ini file or with permissions/ownership of involved folders/files.
You can use one of these to make Firefox create a new default profile or recover an existing profile:
- Delete the profiles.ini file to make Firefox create a new (default) profile
- Use the Profile Manager to create a new profile
If you still have an existing profile then click "Choose Folder" in the Profile Manager and browse to the location of a lost profile to recover this profile
https://support.mozilla.org/kb/Managing+profiles
You should find the profiles.ini file in this hidden location:
- Windows: %AppData%\Mozilla\Firefox\
*C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\ - Mac: *~/Library/Application Support/Firefox/
- Linux: *~/.mozilla/firefox/
If clearing the profiles.ini file isn't working then also check the location of the cache files.
- Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
- Mac: *~/Library/Caches/Firefox/Profiles/
- Linux:*~/.cache/mozilla/firefox/
You can also try to rename/delete the Mozilla\Firefox\ folder in both above mentioned locations (main, cache).