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POP email, download stopped 12/26, download tries but another operation is working. This other operation never ends. Can't compact or download.

  • 1 válasz
  • 1 embernek van ilyen problémája
  • 13 megtekintés
  • Utolsó üzenet ettől: Toad-Hall

ddockstader
ddockstader
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My wife's Thunderbird stopped downloading last month. She can still log in and see new emails through the ISP web site, but the Thunderbird download just hangs. I erased the last file (12/26) and had her erase the file just after that in case they had some funky characters causing the problem. No change. I have backed up all her emails (twice) and moved them to a local folder. I erased the inbox and inbox.msf files and restarted Thunderbird. The automatic download still failed to download any emails, even to the empty inbox file. The green bar on the bottom of the screen seems to indicate that something is operating in Thunderbird (see attached image), but I have no idea how to stop it so the download can work. We've been using Thunderbird for 12 years or so. Currently version 60.4. You can reach me at @sbcglobal.net

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

My wife's Thunderbird stopped downloading last month. She can still log in and see new emails through the ISP web site, but the Thunderbird download just hangs. I erased the last file (12/26) and had her erase the file just after that in case they had some funky characters causing the problem. No change. I have backed up all her emails (twice) and moved them to a local folder. I erased the inbox and inbox.msf files and restarted Thunderbird. The automatic download still failed to download any emails, even to the empty inbox file. The green bar on the bottom of the screen seems to indicate that something is operating in Thunderbird (see attached image), but I have no idea how to stop it so the download can work. We've been using Thunderbird for 12 years or so. Currently version 60.4. You can reach me at @sbcglobal.net ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Módosította: Chris Ilias,

Összes válasz (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Start the computer using 'Safe Mode with networking'. Start Thunderbird.

Did this get emails to download?