Az oldal korlátolt funkcionalitással fog rendelkezni, amíg elvégezzük a felhasználói élményt javító karbantartást. Ha egy leírás nem oldja meg a problémáját, és kérdést tenne fel, akkor a támogatási közösségünk a @FirefoxSupport Twitter oldalon tud segíteni, vagy az /r/firefox oldalon a Redditen.

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Adblock Plus has disappeared

more options

After several weeks of getting messages that Adblock Plus is resetting, the app has disappeared entirely. When I go to reload it from https://addons.mozilla.org/en-US/firefox/addon/adblock-for-firefox/, I get the message that download has failed and am told to check my connections. I get the same message when I try to download any of the other recommended ad blockers like Ublock. I haven't added any new security software. This is Firefox 66.0.3 (64 bit) with a Windows 7 operating system.

After several weeks of getting messages that Adblock Plus is resetting, the app has disappeared entirely. When I go to reload it from https://addons.mozilla.org/en-US/firefox/addon/adblock-for-firefox/, I get the message that download has failed and am told to check my connections. I get the same message when I try to download any of the other recommended ad blockers like Ublock. I haven't added any new security software. This is Firefox 66.0.3 (64 bit) with a Windows 7 operating system.

Összes válasz (1)

more options

Sorry, it's not your connection; it's everyone's connection.

A critical Add-on-related certificate expired (which obviously should not happen). As a result, all verifications for that certificate are failing, preventing many extensions from being used, updated, or installed.

The Add-ons team is working on a fix for this. Official updates are expected to be posted here:

https://discourse.mozilla.org/t/certificate-issue-causing-add-ons-to-be-disabled-or-fail-to-install/39047

Currently, the only workaround for the regular release of Firefox is to set your system clock back (for example, if your date is May 3, set to May 2; if your date is May 4, set to May 3). You might have to reinstall extensions after that, or maybe Firefox will detect the difference at your next shut down/restart. Changing the date may have other consequences, so I understand this option isn't ideal.