Az oldal korlátolt funkcionalitással fog rendelkezni, amíg elvégezzük a felhasználói élményt javító karbantartást. Ha egy leírás nem oldja meg a problémáját, és kérdést tenne fel, akkor a támogatási közösségünk a @FirefoxSupport Twitter oldalon tud segíteni, vagy az /r/firefox oldalon a Redditen.

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Migration of Thunderbird

  • 3 válasz
  • 1 embernek van ilyen problémája
  • 2 megtekintés
  • Utolsó üzenet ettől: sfhowes

David Green
David Green
more options

My PC with Thunderbird installed and running shut down suddenly as a result of a fire on the motherboard. I was able to recover the hard drive and copy most of my files etc to a new machine. I followed the instructions for transferring the thunderbird profiles from the hard disc to my new machine.

Although the transferred profiles on the new machine appear to contain folders and emails, they will not load into the programme and the thunderbird display remains devoid of any user data. I then tried to do the transfer using MosBackup. This told me that the profile was damaged.

I know that migration should take place with thunderbird shut down, but unfortunately the shut down of the old machine was sudden and catastrophic and did not shut down thunderbird in a planned way.

Please can anyone help.

My PC with Thunderbird installed and running shut down suddenly as a result of a fire on the motherboard. I was able to recover the hard drive and copy most of my files etc to a new machine. I followed the instructions for transferring the thunderbird profiles from the hard disc to my new machine. Although the transferred profiles on the new machine appear to contain folders and emails, they will not load into the programme and the thunderbird display remains devoid of any user data. I then tried to do the transfer using MosBackup. This told me that the profile was damaged. I know that migration should take place with thunderbird shut down, but unfortunately the shut down of the old machine was sudden and catastrophic and did not shut down thunderbird in a planned way. Please can anyone help.

Kiválasztott megoldás

The sudden shutdown may have corrupted the file that registers all the accounts, prefs.js. Look in the profile folder for prefs-1.js, prefs-2.js.... files. Rename the current prefs.js to prefs.bak, then rename the newest prefs-N.js to prefs.js, start TB, and see if the accounts and folders appear.

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared#Corrupt_or_empty_prefs.js

Válasz olvasása eredeti szövegkörnyezetben 👍 1

Összes válasz (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

try deleting the global index database https://support.mozilla.org/en-US/kb/rebuilding-global-database

David Green
David Green Kérdés tulajdonosa
more options

Thanks Matt, alas the solution did not work. The installed profile appears to contain all folders and files such as "Mail" and its sub folders such as "Local Folders" however none of the profile information appears in the open thunderbird page. The profile is clearly shown as "default" In Profile Manager.

sfhowes
sfhowes
  • Top 25 Contributor
more options

Kiválasztott megoldás

The sudden shutdown may have corrupted the file that registers all the accounts, prefs.js. Look in the profile folder for prefs-1.js, prefs-2.js.... files. Rename the current prefs.js to prefs.bak, then rename the newest prefs-N.js to prefs.js, start TB, and see if the accounts and folders appear.

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared#Corrupt_or_empty_prefs.js