Az oldal korlátolt funkcionalitással fog rendelkezni, amíg elvégezzük a felhasználói élményt javító karbantartást. Ha egy leírás nem oldja meg a problémáját, és kérdést tenne fel, akkor a támogatási közösségünk a @FirefoxSupport Twitter oldalon tud segíteni, vagy az /r/firefox oldalon a Redditen.

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Lost all my bookmarks - cannot find backup

  • 1 válasz
  • 1 embernek van ilyen problémája
  • 6 megtekintés
  • Utolsó üzenet ettől: FredMcD

more options

I've just updated my browser and all of my bookmarks have disappeared without a trace. I've tried every bit of useful information I could find here, but nothing seems to be working and even after following the Show All Bookmarks > Import and Backup > Restore, the only backup file that appears is one which has been automatically created with the new update. The "Old Firefox Data" folder mentioned in similar treads has saved only the most recent bookmarks after the update.

Any and all help will be appreciated, as I am extremely distressed at the thought of having lost so many important bookmarks forever.

I've just updated my browser and all of my bookmarks have disappeared without a trace. I've tried every bit of useful information I could find here, but nothing seems to be working and even after following the Show All Bookmarks > Import and Backup > Restore, the only backup file that appears is one which has been automatically created with the new update. The "Old Firefox Data" folder mentioned in similar treads has saved only the most recent bookmarks after the update. Any and all help will be appreciated, as I am extremely distressed at the thought of having lost so many important bookmarks forever.
Csatolt képernyőmentések

Kiválasztott megoldás

Sunny said

The "Old Firefox Data" folder mentioned in similar treads has saved only the most recent bookmarks after the update.

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (1)

more options

Kiválasztott megoldás

Sunny said

The "Old Firefox Data" folder mentioned in similar treads has saved only the most recent bookmarks after the update.

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.