Az oldal korlátolt funkcionalitással fog rendelkezni, amíg elvégezzük a felhasználói élményt javító karbantartást. Ha egy leírás nem oldja meg a problémáját, és kérdést tenne fel, akkor a támogatási közösségünk a @FirefoxSupport Twitter oldalon tud segíteni, vagy az /r/firefox oldalon a Redditen.

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

I'm having an e-mail issues after using Thunderbird for 10 years.

  • 3 válasz
  • 1 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: sfhowes

wvradioguy
wvradioguy
more options

About 2 weeks ago, I started getting error messages on certain e-mails, whether I'm sending or replying.

It says: "An error occurred while sending mail. The mail server sent an incorrect greeting. Service not available".

I am on Suddenlink, and they dont know anything about Thunderbird. Here's the funny part: I can take the SAME e-mail that gets an error message and wont go through.... but make it go through without any problems if I use FORWARD. Every Forward will go though but not the original e-mail. How do you account for that? It HAS to do with the recent Thunderbird update! Please help because I'm getting real tired of forwarding my original e-mails.

About 2 weeks ago, I started getting error messages on certain e-mails, whether I'm sending or replying. It says: "An error occurred while sending mail. The mail server sent an incorrect greeting. Service not available". I am on Suddenlink, and they dont know anything about Thunderbird. Here's the funny part: I can take the SAME e-mail that gets an error message and wont go through.... but make it go through without any problems if I use FORWARD. Every Forward will go though but not the original e-mail. How do you account for that? It HAS to do with the recent Thunderbird update! Please help because I'm getting real tired of forwarding my original e-mails.
Csatolt képernyőmentések

Kiválasztott megoldás

It might be a problem at Suddenlink's end, if it works with forwards but not direct sending:

https://support.mozilla.org/en-US/questions/1330295

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Kiválasztott megoldás

It might be a problem at Suddenlink's end, if it works with forwards but not direct sending:

https://support.mozilla.org/en-US/questions/1330295

wvradioguy
wvradioguy Kérdés tulajdonosa
more options

I've been on the Net since 1996, but this is a new one on me. What could Thunderbird possibility be doing different than any other e-mail program where Suddenlink doesnt like it? Why do other e-mail programs work with Suddenlink but not Thunderbird? What changed? This just happened a couple of weeks ago after getting a Thunderbird update, and I still cant help but think that had something to do with it.

The main thing is, what is Suddenlink requiring that Thunderbird is not providing? Is there any way for Thunderbird to fix whatever it is that Suddenlink requires? AND, why do the Forwards work perfectly and sending doesnt? Can anyone answer that?

Thanks!

sfhowes
sfhowes
  • Top 10 Contributor
more options

When problems arise after an update, with no other obvious changes, it's often due to a 3rd-party security/antivirus/firewall app that suddenly (no pun intended) becomes incompatible with TB, although it might still work with other mail apps or resume working with TB after the 3rd-party app is updated.

Running Windows in safe mode might point to some startup app as the source. But I don't know why forwards would be treated differently from normal sending.