Az oldal korlátolt funkcionalitással fog rendelkezni, amíg elvégezzük a felhasználói élményt javító karbantartást. Ha egy leírás nem oldja meg a problémáját, és kérdést tenne fel, akkor a támogatási közösségünk a @FirefoxSupport Twitter oldalon tud segíteni, vagy az /r/firefox oldalon a Redditen.

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Can't sign in to any G-mail account through firefox

  • 2 válasz
  • 1 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: FredMcD

rhbohl
rhbohl
more options

Neither my wife nor I can sign in to our G-mail accounts through Firefox on this computer. We have no problem signing in with either account through another computer. When clicking "Sign in," we get a page related to cache and cookies.

I have gone through the steps to delete "cache & cookies" for MY gmail account with no change in behavior. (My wife did not want me to remove hers because she believes (probably correctly) that her password memory on the PC would be erased!

I suspect we'll have to remove ALL google info from this computer, but don't know how to go about it. The only "App" listed with a google name is Google Chrome.

Suggestions? Remove and reinstall Firefox? Ditto Chrome? (Running Firefox 94. something.) I'd like to see her stick with Firefox, but this is a real barrier.

Neither my wife nor I can sign in to our G-mail accounts through Firefox on this computer. We have no problem signing in with either account through another computer. When clicking "Sign in," we get a page related to cache and cookies. I have gone through the steps to delete "cache & cookies" for MY gmail account with no change in behavior. (My wife did not want me to remove hers because she believes (probably correctly) that her password memory on the PC would be erased! I suspect we'll have to remove ALL google info from this computer, but don't know how to go about it. The only "App" listed with a google name is Google Chrome. Suggestions? Remove and reinstall Firefox? Ditto Chrome? (Running Firefox 94. something.) I'd like to see her stick with Firefox, but this is a real barrier.

Kiválasztott megoldás

rhbohl said
. . . . My wife did not want me to remove hers because she believes (probably correctly) that her password memory on the PC would be erased!

That would be Forget About This Site. Using this command would remove all information for that website, including passwords.

Válasz olvasása eredeti szövegkörnyezetben 👍 0

Összes válasz (2)

FredMcD
FredMcD
more options

rhbohl said
When clicking "Sign in," we get a page related to cache and cookies.

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

FredMcD
FredMcD
more options

Kiválasztott megoldás

rhbohl said
. . . . My wife did not want me to remove hers because she believes (probably correctly) that her password memory on the PC would be erased!

That would be Forget About This Site. Using this command would remove all information for that website, including passwords.