Az oldal korlátolt funkcionalitással fog rendelkezni, amíg elvégezzük a felhasználói élményt javító karbantartást. Ha egy leírás nem oldja meg a problémáját, és kérdést tenne fel, akkor a támogatási közösségünk a @FirefoxSupport Twitter oldalon tud segíteni, vagy az /r/firefox oldalon a Redditen.

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Mouse not scrolling, tabs not opening/closing in Firefox

  • 2 válasz
  • 1 embernek van ilyen problémája
  • 11 megtekintés
  • Utolsó üzenet ettől: Julephenia

more options

I'm having a number of issues with my Firefox out of nowhere.

1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new tabs" instead of "new windows" selected, yet if I click anything, it goes to a new window. 3. I cannot close tabs without right clicking. 4. I cannot SWITCH tabs at all. 5. I cannot close Firefox without going to my start bar and right clicking. 6. Firefox seems to be aware something is wrong, opens up in a troubleshooting mode... and then doesn't troubleshoot.

(It is entirely possibly my infant slammed on the keyboard and changed a setting I can't find.)

I'm having a number of issues with my Firefox out of nowhere. 1. My mouse will no longer scroll, nor will my keyboard arrows. I must use my touchscreen. 2. I have "new tabs" instead of "new windows" selected, yet if I click anything, it goes to a new window. 3. I cannot close tabs without right clicking. 4. I cannot SWITCH tabs at all. 5. I cannot close Firefox without going to my start bar and right clicking. 6. Firefox seems to be aware something is wrong, opens up in a troubleshooting mode... and then doesn't troubleshoot. (It is entirely possibly my infant slammed on the keyboard and changed a setting I can't find.)

Kiválasztott megoldás

Hmm, there could be a common factor here:

  • Holding shift when using the mouse scroll wheel makes it do nothing (1)
  • Holding shift when clicking a link opens it in a new window (2)
  • Holding shift when starting Firefox displays a dialog to choose between Troubleshoot Mode and a Refresh (6)

But most likely you are not holding down the Shift key, and instead either Firefox or Windows is confused about the keyboard state. If you jab it a half dozen times, can you "unfreeze" it? If not, you could consider doing a regular shut down and restart of Windows. This can help in resolving issues with Firefox not properly understanding the state of input devices like the mouse and keyboard.

Válasz olvasása eredeti szövegkörnyezetben 👍 1

Összes válasz (2)

more options

Kiválasztott megoldás

Hmm, there could be a common factor here:

  • Holding shift when using the mouse scroll wheel makes it do nothing (1)
  • Holding shift when clicking a link opens it in a new window (2)
  • Holding shift when starting Firefox displays a dialog to choose between Troubleshoot Mode and a Refresh (6)

But most likely you are not holding down the Shift key, and instead either Firefox or Windows is confused about the keyboard state. If you jab it a half dozen times, can you "unfreeze" it? If not, you could consider doing a regular shut down and restart of Windows. This can help in resolving issues with Firefox not properly understanding the state of input devices like the mouse and keyboard.

more options

I restarted.

Everything is fine, now.

My guess is that my baby managed to keyboard smash despite my best efforts... and did something weird.