Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Az oldal korlátolt funkcionalitással fog rendelkezni, amíg elvégezzük a felhasználói élményt javító karbantartást. Ha egy leírás nem oldja meg a problémáját, és kérdést tenne fel, akkor a támogatási közösségünk a @FirefoxSupport Twitter oldalon tud segíteni, vagy az /r/firefox oldalon a Redditen.

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Sites like discord and webex not prompting for mic/video and not allowing on my firefox, but on new profile works fine

  • 1 válasz
  • 1 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: 6op4h3s5a

6op4h3s5a
6op4h3s5a
more options

Sites like discord and webex meetings are not letting me use my microphone or webcam, not even prompting me for it. When trying to use discord mic I get this message (image attached). I created a new firefox profile with default setting and it works fine. I disabled add ons and still not working, also my mic and camera permissions are fine and work with other sites.

Sites like discord and webex meetings are not letting me use my microphone or webcam, not even prompting me for it. When trying to use discord mic I get this message (image attached). I created a new firefox profile with default setting and it works fine. I disabled add ons and still not working, also my mic and camera permissions are fine and work with other sites.
Csatolt képernyőmentések

Kiválasztott megoldás

I fixed it, turns out it was having WebRTC disabled that was causing this. Note that having WebRTC enabled can cause IP address leaks while using a vpn, so be weary to keep it disabled if you want to avoid this. Here is a more detailed explanation on it: https://mullvad.net/en/help/webrtc/

To turn it back on do this: 

   Type "about:config" into the address bar and hit Enter.
   Click the button "I accept the risk!".
   Type media.peerconnection.enabled in the search bar. Only one entry should appear.
   If media.peerconnection.enabled is set to false, then set it to true

If it was already set to true in config, you may also have an extension/add-on blocking webRTC, so i would suggest running firefox in troubleshoot mode to see if sites work with your extensions disabled, if so try to find out which one is blocking it.

If none of these worked your problem may have to do with something else other than WebRTC

Válasz olvasása eredeti szövegkörnyezetben 👍 1

Összes válasz (1)

6op4h3s5a
6op4h3s5a Kérdés tulajdonosa
more options

Kiválasztott megoldás

I fixed it, turns out it was having WebRTC disabled that was causing this. Note that having WebRTC enabled can cause IP address leaks while using a vpn, so be weary to keep it disabled if you want to avoid this. Here is a more detailed explanation on it: https://mullvad.net/en/help/webrtc/

To turn it back on do this: 

   Type "about:config" into the address bar and hit Enter.
   Click the button "I accept the risk!".
   Type media.peerconnection.enabled in the search bar. Only one entry should appear.
   If media.peerconnection.enabled is set to false, then set it to true

If it was already set to true in config, you may also have an extension/add-on blocking webRTC, so i would suggest running firefox in troubleshoot mode to see if sites work with your extensions disabled, if so try to find out which one is blocking it.

If none of these worked your problem may have to do with something else other than WebRTC