Az oldal korlátolt funkcionalitással fog rendelkezni, amíg elvégezzük a felhasználói élményt javító karbantartást. Ha egy leírás nem oldja meg a problémáját, és kérdést tenne fel, akkor a támogatási közösségünk a @FirefoxSupport Twitter oldalon tud segíteni, vagy az /r/firefox oldalon a Redditen.

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Can't sync my Firefox info because when I give the email, it says "

  • 1 válasz
  • 0 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: Dropa

more options

To save and sync a new password, I put my email in and hit "Sign up or Sign in" - but then it tells me are you sure you want to create this account, because a previous user was in sync on this computer: and it's my same email. If I say yes and continue, it is asking to set a password and create an account. What happened to just signing in? Why did it stop me from doing so and reroute me like this? I'm in same browser and user platform as always on this device. Big snafu for no reason. BTW I signed in now with a different account to Support because I have to sign in to ask the question.

To save and sync a new password, I put my email in and hit "Sign up or Sign in" - but then it tells me are you sure you want to create this account, because a previous user was in sync on this computer: and it's my same email. If I say yes and continue, it is asking to set a password and create an account. What happened to just signing in? Why did it stop me from doing so and reroute me like this? I'm in same browser and user platform as always on this device. Big snafu for no reason. BTW I signed in now with a different account to Support because I have to sign in to ask the question.

Összes válasz (1)

more options

Something doesn't add up here. Sync works with only one user account per profile. So trying to do multiple profiles will not work and will delete or remove sync from same Browser. Doesn't sounds like from the message you have a sync account setup for sync process otherwise it would've gone to the Firefox account login for sync. Sounds more like two different Firefox account trying to sign-in on the same Browser and that's something one shouldn't do by doing so will delete or remove any settings from the same Browser.