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  • Utolsó üzenet ettől: James

cettel
cettel
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1-844-457-1734 is the number that flashed on my screen when I was using Firefox and that number was supposedly to Apple Security but Apple said it's no number of theirs. Was that a scam that I got from Firefox?

1-844-457-1734 is the number that flashed on my screen when I was using Firefox and that number was supposedly to Apple Security but Apple said it's no number of theirs. Was that a scam that I got from Firefox?

Összes válasz (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hopefully you didn't call...

Unfortunately, scammers have figured out how to exploit some of the popular advertising networks, enabling them to launch an attack message from random web pages.

If you think this wasn't from a web page but could have been from one of your add-ons, you can check them over and see whether you need all of them. Here's how:

Open the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything look suspicious, or anything you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

Any improvement?

If your Add-ons page is blank or is blocked, you can restart Firefox in Troubleshoot Mode to do the above review:

In Troubleshoot Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to bypass issues that can cause problems with pages.

If Firefox is running:

You can restart Firefox in Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
  • (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)

and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

If Firefox is not running:

Hold down the option/alt key when starting Firefox. (On Windows, hold down the Shift key instead of the option/alt key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

James
James
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cettel said
Was that a scam that I got from Firefox?

Yes it sounds like a scam and no it did not come from the Firefox web browser.

Was this a whole page thing or a small popup on bottom corner of screen?.

If a small popup then it may have been a push notification from the site you were on. https://support.mozilla.org/en-US/kb/push-notifications-firefox