Az oldal korlátolt funkcionalitással fog rendelkezni, amíg elvégezzük a felhasználói élményt javító karbantartást. Ha egy leírás nem oldja meg a problémáját, és kérdést tenne fel, akkor a támogatási közösségünk a @FirefoxSupport Twitter oldalon tud segíteni, vagy az /r/firefox oldalon a Redditen.

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Firefox won't open

  • 2 válasz
  • 9 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: mallosaurus

reasonmj
reasonmj
more options

I got hit by a virus on my PC, which goes by the name "Privacy Protection". It downloaded itself automatically when I opened the website, and then it instantly killed all programs that were open (including Firefox). The virus blocked Firefox from being able to open, presumably so that you couldn't download antivirus software.

Good news: I was able to remove the virus by entering safe mode and deleting the files manually. Bad news: Even after removing the virus, I am still unable to open Firefox. When I doubleclick on Firefox, it appears as a process on the Task Manager list, but no Firefox window ever opens.

I tried uninstalling Firefox and reinstalling to the newest version 7.0.1, but it still does the same thing. Double click to open, sit there and wait, nothing happens.

For some reason, internet explorer opens up just fine, which is how I posted this. Please for the love of god someone help me out so I'm not stuck using crappy internet explorer

I got hit by a virus on my PC, which goes by the name "Privacy Protection". It downloaded itself automatically when I opened the website, and then it instantly killed all programs that were open (including Firefox). The virus blocked Firefox from being able to open, presumably so that you couldn't download antivirus software. Good news: I was able to remove the virus by entering safe mode and deleting the files manually. Bad news: Even after removing the virus, I am still unable to open Firefox. When I doubleclick on Firefox, it appears as a process on the Task Manager list, but no Firefox window ever opens. I tried uninstalling Firefox and reinstalling to the newest version 7.0.1, but it still does the same thing. Double click to open, sit there and wait, nothing happens. For some reason, internet explorer opens up just fine, which is how I posted this. Please for the love of god someone help me out so I'm not stuck using crappy internet explorer

Összes válasz (2)

reasonmj
reasonmj Kérdés tulajdonosa
more options

Bump on this topic, I forgot to mention that Firefox will open up browsing windows just fine when I boot up in Safe Mode, but with windows in normal operation it still won't open any browsing windows when I start it up

mallosaurus
mallosaurus
more options

Uninstall Firefox, but then search Firefox on your computer and delete every file/folder pertaining to it, then reinstall. Apparently, uninstalling still leaves a lot behind. You'll lose all your bookmarks, but it worked for me. I had the same exact problem and this fixed it. Good luck!