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Az oldal korlátolt funkcionalitással fog rendelkezni, amíg elvégezzük a felhasználói élményt javító karbantartást. Ha egy leírás nem oldja meg a problémáját, és kérdést tenne fel, akkor a támogatási közösségünk a @FirefoxSupport Twitter oldalon tud segíteni, vagy az /r/firefox oldalon a Redditen.

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Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

How can i disable anti logging software?

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Im on this site called web assign for school. Its a math class and everytime i try to type a number or symbol on my laptop another number or symbol pop up. I called the people with the program they told me to call comcast and comcast told me to get in contact with you. If you can please call me at 832-407-7116

Im on this site called web assign for school. Its a math class and everytime i try to type a number or symbol on my laptop another number or symbol pop up. I called the people with the program they told me to call comcast and comcast told me to get in contact with you. If you can please call me at 832-407-7116

Összes válasz (3)

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You might need to uninstall or disable the Comcast program "Constant Guard." The rest of the Norton suite should be fine, but this one program seems to create some problems.

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I called comcast they said no its not them then i called the software im using for school they said its comcast. i disabled it but its still not working

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I did a little more searching. These suggestions seem to have helped users in the past. Since software features can change, I apologize if the names do not match up correctly.

Also, most of these suggestions are 9-12 months old. If you do not have the latest Comcast software, you might update just in case its compatibility has improved. (The issue also may be due to a conflict with your keyboard driver software, but if your keyboard works fine otherwise, I wouldn't court trouble with driver updates just yet.)

(1) Disable the Guarded ID feature in Constant Guard

From the Constant Guard icon in the Notification Area (AKA System Tray) > Options > Additional Options > Configure Anti-Keylogging Settings > Disable

(2) Remove the Firefox add-on

orange Firefox button or classic Tools menu > Add-ons > Extensions category

Look for "Constant Guard" or "CGPS" or "Comcast Protection Suite" or "GuardedID" or "IdVault" and click Remove for that extension and then restart Firefox.

Any luck?