Az oldal korlátolt funkcionalitással fog rendelkezni, amíg elvégezzük a felhasználói élményt javító karbantartást. Ha egy leírás nem oldja meg a problémáját, és kérdést tenne fel, akkor a támogatási közösségünk a @FirefoxSupport Twitter oldalon tud segíteni, vagy az /r/firefox oldalon a Redditen.

Avatar for Username

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

Flash Player always crashing--can't fix it

  • 1 válasz
  • 34 embernek van ilyen problémája
  • 25 megtekintés
  • Utolsó üzenet ettől: philipp

henxinggan
henxinggan
more options

Just looking for some guidance. I can't downgrade to FlashPlayer 10.3 (all I get after download is a blank white window when I try to open it). Uninstalling and reinstalling the latest FlashPlayer doesn't work. FlashPlayer works temporarily if the computer is newly booted up, but then will inevitably crash, requiring another reboot to have it continue working. IE works fine, as in I can watch a youtube video on IE that I currently can't in Firefox due to said crashing FlashPlayer. I'm running Norton antivirus and I'm not sure if that is affecting anything. ANY help would be appreciated--even info as to who else I should contact would be great. I've been searching online and working on this problem for over 10 hours to no avail. Thank you.

Just looking for some guidance. I can't downgrade to FlashPlayer 10.3 (all I get after download is a blank white window when I try to open it). Uninstalling and reinstalling the latest FlashPlayer doesn't work. FlashPlayer works temporarily if the computer is newly booted up, but then will inevitably crash, requiring another reboot to have it continue working. IE works fine, as in I can watch a youtube video on IE that I currently can't in Firefox due to said crashing FlashPlayer. I'm running Norton antivirus and I'm not sure if that is affecting anything. ANY help would be appreciated--even info as to who else I should contact would be great. I've been searching online and working on this problem for over 10 hours to no avail. Thank you.

Összes válasz (1)

philipp
philipp
  • Moderator
more options

hello, maybe it's an issue with the protected mode in the flash plugin - you could try if disabling protected mode makes a difference.

if you're just watching videos on youtube you could also make sure that you're participating in the html5 test at youtube.com/html5 - it will allow for firefox to play at least part of the videos natively without having to make use of the flash plugin.