Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Az oldal korlátolt funkcionalitással fog rendelkezni, amíg elvégezzük a felhasználói élményt javító karbantartást. Ha egy leírás nem oldja meg a problémáját, és kérdést tenne fel, akkor a támogatási közösségünk a @FirefoxSupport Twitter oldalon tud segíteni, vagy az /r/firefox oldalon a Redditen.

Támogatás keresése

Kerülje el a támogatási csalásokat. Sosem kérjük arra, hogy hívjon fel egy telefonszámot vagy osszon meg személyes információkat. Jelentse a gyanús tevékenységeket a „Visszaélés bejelentése” lehetőséggel.

További tudnivalók

A témacsoportot lezárták és archiválták. Tegyen fel új kérdést, ha segítségre van szüksége.

every time I open an email I get a popup window from http://pintertest.aot.im that asks for a username & password

  • 7 válasz
  • 1 embernek van ilyen problémája
  • 1 megtekintés
  • Utolsó üzenet ettől: cor-el

more options

Every time I open a file (e.g., emails) I get a popup window labeled "Authentication Required" asking me for a username & a password. There is an address shown on the popup window: http://pinterest.aot.im

Every time I open a file (e.g., emails) I get a popup window labeled "Authentication Required" asking me for a username & a password. There is an address shown on the popup window: http://pinterest.aot.im

Összes válasz (7)

more options

Can you add a screenshot => More info here How do I create a screenshot of my problem?.

And check for malware with all the programs provided below.

Módosította: kobe,

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

Ran Norton Internet Security but virus remains.

See attached png screenshot

more options

Did you use any of the tools i provided above? or safe mode as cor-el stated? it looks to be a malicious addon or some type of malware.

Módosította: kobe,

more options

Waka_Flocka_Flame:

I ran the Quickscan option of Microsoft Safety Scanner; it could not find any virus or malware. But something is clearly there. I am going to try cor-el's suggestion.

I found a reference on the internet staing that pinterest.aot.im is a "browser hijacker".

rxbb

more options

Starting Firefox in Safe Mode, as cor-el suggested, prevented the pinterest.aot.im popup window from activating.

But from now on do I always have to start Firefox in safe mode?

I would still like to get rid of this intrusion.

more options

If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

  • If you have many extensions then first enable half of the extensions to test which half has the problem.
  • Continue to divide the bad half that still has the issue until you find which one is causing it.