This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

If I open new sync accounts so that I can synce bookmarks from android phone to new desktop, will I lose my bookmarks in android and thus lose them all forever?

  • 2 balas
  • 2 memiliki masalah ini
  • 18 kunjungan
  • Balasan terakhir oleh Tashakat

more options

My old desktop crashed. My new desktop has the most recent version of Firefox and the new sync feature. Unfortunately, none of my bookmarks from the old desktop/Firefox transferred to the new desktop. My android phone (GS3) and android tablet both still have all of my bookmarks, but I cannot get them to sync to the desktop. I have read (and reread) the instructions for opening new sync accounts for all devices, etc. so that they are all compatible and sync will work again. I am afraid that if I do that, I will lose all my bookmarks from my android devices, and then they will be lost forever, which defeats the whole purpose of setting up new sync accounts. Can you confirm that if I open new accounts on all devices that I will not lose my bookmarks from my phone and tablet, which now have the only record that I can access to recreate them all manually (god help me)on my desktop if that is my only alternative?

My old desktop crashed. My new desktop has the most recent version of Firefox and the new sync feature. Unfortunately, none of my bookmarks from the old desktop/Firefox transferred to the new desktop. My android phone (GS3) and android tablet both still have all of my bookmarks, but I cannot get them to sync to the desktop. I have read (and reread) the instructions for opening new sync accounts for all devices, etc. so that they are all compatible and sync will work again. I am afraid that if I do that, I will lose all my bookmarks from my android devices, and then they will be lost forever, which defeats the whole purpose of setting up new sync accounts. Can you confirm that if I open new accounts on all devices that I will not lose my bookmarks from my phone and tablet, which now have the only record that I can access to recreate them all manually (god help me)on my desktop if that is my only alternative?

Semua Balasan (2)

more options

Hi Tashakat, There was another user that I helped that had set up sync on a new computer with no profile that overwrote all of the profiles of the next devices. I would advise deleting the new account and setting it up on one of the android devices and selecting everything you want to be synced in order to keep the info.(And back it up if you can just in case as sync is not meant to be a backup)

I found this add on to make a copy of android profile: Copy Profile. If you have any other questions in the meantime, we are happy to help.

more options

Thank you for your reply. Unfortunately, that doesn't solve my problem. I have given up and just re-entered my bookmarks manually to my desktop computer.