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when i downloaded the latest mozilla my school website does not look the same and i cannot access all the links on the website. the website is https://angel.sp

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  • Balasan terakhir oleh cor-el

dsprague
dsprague
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I've been using Mozilla for my summer classes through St. Petersburg College. All my classes are online. I updated my Mozilla a few weeks ago. the updated Mozilla altered the appearance of the webpage and I was unable to access all of the links on the page. therefore, I removed Mozilla and re-downloaded Mozilla onto my computer. I am encountering the same problem. I've had to use internet explorer to do my homework until this gets worked out. Is this a problem with Mozilla and the specific webpage? thanks for your help.

I've been using Mozilla for my summer classes through St. Petersburg College. All my classes are online. I updated my Mozilla a few weeks ago. the updated Mozilla altered the appearance of the webpage and I was unable to access all of the links on the page. therefore, I removed Mozilla and re-downloaded Mozilla onto my computer. I am encountering the same problem. I've had to use internet explorer to do my homework until this gets worked out. Is this a problem with Mozilla and the specific webpage? thanks for your help.

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the-edmeister
the-edmeister
  • Moderator
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu and click History button, and then Clear Recent History... .
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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In what way did the appearance change?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.