This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

When I download a file to my computer, it says restricted, must get permission to open.

  • 2 balas
  • 2 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh the-edmeister

mfinch4750
mfinch4750
more options

When I download a file to my computer (sometimes), and then when I try to open it, it says restricted, and that I must get permission from administrator. The files I download are free, non restricted files. I have to change the name when I save it, in order for it to open.

When I download a file to my computer (sometimes), and then when I try to open it, it says restricted, and that I must get permission from administrator. The files I download are free, non restricted files. I have to change the name when I save it, in order for it to open.

Semua Balasan (2)

Apoorv.
Apoorv.
more options

Are you a system Administrator?

the-edmeister
the-edmeister
  • Moderator
more options

"When I download a file to my computer (sometimes), and then when I try to open it, it says restricted, and that I must get permission from administrator."

That means an "administrator" for your PC - permissions of an Administrator Account on your PC. Usually all that is needed is to type in the Admin Username and Password and hit OK.

If you are using a company owned or supplied PC, there may be restrictions set to limit the "damage" a user can do to their property by running certain file types or installing "dangerous" programs.

If that is your own PC, you might need to have "someone" tweak some settings; or you can just provide the Admin Username and Password when asked.

Where did you download the file to? Which directory / folder? Your own User Account "user" Downloads folder? Or a "root" folder, like C:/?

Or that issue might be with your installed Security Suite, and it's permission settings.