This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

After the lastest update all my saved user names do not automatically load.

  • 1 balas
  • 3 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh cor-el

paulst955
paulst955
more options

After the latest update all my saved user names do not automatically load on all the sites I have user manes saved for. The usernames and passwords are still in (tools-options-security-saved passwords) but the user names do not load and I cannot get them to load again automatically I have to type the user name in on all sites I did have them saved them for. Then the password is remembered. What has Firefox done

After the latest update all my saved user names do not automatically load on all the sites I have user manes saved for. The usernames and passwords are still in (tools-options-security-saved passwords) but the user names do not load and I cannot get them to load again automatically I have to type the user name in on all sites I did have them saved them for. Then the password is remembered. What has Firefox done

Semua Balasan (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 14.0 r0
  2. Shockwave Flash 11.7 r700

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

Details like websites remembering you (log you in automatically) are stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

In case you are using "Clear history when Firefox closes":

  • do not clear the Cookies
  • do not clear the Site Preferences

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, passwords, and other website specific data.

Clearing cookies will remove all specified (selected) cookies including cookies with an allow exception that you would like to keep.