This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Downloaded Firefox had Lasaoren hijack search. How do I know what web site is the real Firefox to download.

  • 2 balas
  • 3 memiliki masalah ini
  • 8 kunjungan
  • Balasan terakhir oleh James

more options

Win 7 new build . Use IE8 Google search for Firefox. Pick the one that read Mozilla-firefox.org and other stuff it was top on the list of Google search. When I open the file it ask me if I wanted to download safe driver then other program. I hit cancel then kick me out when I open IE8 it had Lasaoren search engine hijack search engine and it downloaded PC optimizer. I was able to change my default search engine back to Bing and remove PC optimizer. Using Microsoft security essentials to scan my computer hope it helps if not going to use Norton. Wanted to know how do I tell which website is safe to down Firefox. Thanks

Win 7 new build . Use IE8 Google search for Firefox. Pick the one that read Mozilla-firefox.org and other stuff it was top on the list of Google search. When I open the file it ask me if I wanted to download safe driver then other program. I hit cancel then kick me out when I open IE8 it had Lasaoren search engine hijack search engine and it downloaded PC optimizer. I was able to change my default search engine back to Bing and remove PC optimizer. Using Microsoft security essentials to scan my computer hope it helps if not going to use Norton. Wanted to know how do I tell which website is safe to down Firefox. Thanks

Semua Balasan (2)

more options

hello, only download firefox from its original location at https://www.mozilla.org/firefox/

more options

Here is a tip for Google search, if it has the yellow Ad icon on left of the url above the real search results, it may be a questionable site. In the case of a search for Firefox the Ad links are very likey to be a questionable site and not a www.mozilla.org link. They use the popularity of Firefox to prey on the inexperienced users.