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Pelajari Lebih Lanjut

Why is Firefox denying access to photos I am trying to download from a Kodak camera?

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I have successfully downloaded Kodak software and attached USB cord to camera and computer. Screen comes up with window showing the download and upon completion, another window comes up saying pictures have not been installed; access is denied.

I have successfully downloaded Kodak software and attached USB cord to camera and computer. Screen comes up with window showing the download and upon completion, another window comes up saying pictures have not been installed; access is denied.

Semua Balasan (1)

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After the download completes, an icon should appear on the right side of the list with a small file folder icon. When you click that, it should open the download folder with that download selected. If the download does not run from that folder, you can try dragging it to your Windows desktop and see whether it runs from there.