Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

My homepage, xfinity.comcast.net, won't play news videos

  • 1 balas
  • 6 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh guigs

unit91
unit91
more options

When I click on a video thumbnail I get a message that says "currently playing" but there's no video. If I move mouse pointer to the space where video should be playing, I can see an address appear at the bottom of the screen which contains the name of the video, but no video plays. I've emptied the cache, history, etc., restarted firefox, even removed and re-installed firefox, but no success. I only have this problem with my home page. Youtube and all other websites work fine.

When I click on a video thumbnail I get a message that says "currently playing" but there's no video. If I move mouse pointer to the space where video should be playing, I can see an address appear at the bottom of the screen which contains the name of the video, but no video plays. I've emptied the cache, history, etc., restarted firefox, even removed and re-installed firefox, but no success. I only have this problem with my home page. Youtube and all other websites work fine.

Semua Balasan (1)

guigs
guigs
more options

It did not start to play for me either at first, but when I clicked on another video it started to play.

Please check to see if one of your plugins may be affecting this. You can disable them temporarily to see if there is an improvement.

It definitely should autoplay. In your about:config entry does media.autoplay.enabled set to true?